The right agent should be able to work around the clock, have a proven track record specifically in the asset type you're pursuing, the ability to educate you at every stage, and the grit to pursue off-market opportunities that never hit Zillow or the MLS. They should bring sharp problem-solving under pressure, professionalism across every touchpoint, and a vetted network of brokers, property owners, and trusted contractors who can support you before, during, and after the transaction. They should add more value to your transaction than it cost to have them involved.
Choosing the right real estate professional may be the most important decision you make in your entire transaction. Here's what the standard should look like.
Full-Time Commitment
Your agent should be doing this full time. Real estate is not a part-time profession when done at the highest level. Markets move fast, opportunities open and close quickly, and you need someone who is fully dialed in — not fitting your transaction in around another job.
Relevant Experience
Not all real estate experience is created equal. Your agent should have a proven track record specifically buying and selling the type of asset you're pursuing — whether that's a first home, a luxury property, a multi-family investment, or a commercial building. Ask directly. The right professional won't hesitate to show you their work.
A Teacher's Mindset
The best agents don't just execute transactions — they educate. Your agent should be willing and able to walk you through the process, explain your options, and help you understand the strategies available to you at every stage. If you're leaving conversations more confused than when you started, that's a problem.
Intelligence, Problem-Solving, and Strategy
Real estate rarely goes exactly as planned. Your agent needs to be sharp, strategic, and genuinely good at solving problems under pressure. The ability to think critically and adapt when circumstances change is what separates good agents from great ones.
Grit and Hustle
This one is non-negotiable. Your agent should be willing to do the hard work — including pursuing off-market opportunities that never hit Zillow or the MLS. Finding the right property or the right buyer sometimes requires creativity, persistence, and a willingness to grind. Make sure the person representing you has that in them.
Professionalism at Every Level
From how they communicate to how they present your property to how they handle negotiations — professionalism should be evident in everything they do. You are trusting this person with one of the largest financial decisions of your life. They should act like it.
A Network That Works for You
A great agent brings more than their own expertise — they bring a vetted ecosystem of relationships. That includes strong ties to other brokers and agents, connections to property owners who may not be actively listing, and a reliable roster of contractors, engineers, landscapers, and handymen who can support you before, during, and after your transaction.
A Full-Time Transactions Department
Closing a deal requires coordination across many moving parts — lenders, attorneys, inspectors, municipalities, and more. Your agent should be backed by a dedicated transactions team focused entirely on keeping your deal on track and delivering the highest level of customer service from contract to close.
Value That Exceeds the Cost
At the end of the day, the right agent should add more value to your transaction than they cost. Whether through better pricing, sharper negotiation, off-market access, or simply preventing costly mistakes — a great real estate professional pays for themselves many times over.
Reasonable Fees
Commission structures should be fair, transparent, and reflective of the value being delivered. The best agents don't need to overcharge — their results speak for themselves.
At the Giambra Team, we built our practice around every standard on this list. If you're ready to work with a team that takes all of this seriously, we'd love the opportunity to earn your business.